Legal
Legal Notice
Disclosures under the Japanese Act on Specified Commercial Transactions, for bookings at THE HEAD SPA TOKYO LUX|AZABU.
- Seller
SPA Tokyo Co., Ltd.
- Managing director
Izumi Kurabe
- Address
Naruse Building 3F, 3-18-7 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan
- Telephone
+81 3-6805-1911 (10:00–19:00)
theheadspatokyo.shibuya@gmail.com
- Price
Shown on each course (¥25,300 – ¥48,400, tax included)
- Additional charges
None. Any internet or data charges are borne by the customer.
- Payment method
Treatment fees are paid by credit card in advance only.
- Payment timing
After we confirm the details on Instagram DM, the full amount is paid before the treatment date. Your reservation is confirmed once the prepayment is complete.
- Service delivery
At the salon, on the date and time booked.
- Cancellation and refunds
Up to 2 days before: free (full refund)
1 day before: 50% of the treatment fee
On the day: 100% of the treatment fee
No-show without notice: 100% of the treatment fee
Any amount after the cancellation fee is refunded to the credit card used for payment. Timing depends on your card issuer.
Arriving 10 minutes or more late may result in a change to your booking or a cancellation.
Given the nature of the service, no refunds or returns are accepted after a treatment. Please review the details before booking.
- Hours
11:00–21:00, open daily
- Restrictions
Children aged 11 and under cannot be accompanied or treated.
We are unable to perform treatments for guests wearing hair extensions.